Frequently Asked Questions
Find answers to common questions about our luxury skincare and services
How do I determine the right collection for my skin type?
We recommend using our online Skin Advisor tool or booking a virtual consultation with a La Prairie expert to find the collection best suited to your specific concerns.
Are La Prairie products tested on animals?
La Prairie does not perform animal testing on its products or ingredients, nor do we ask others to test on our behalf, except where required by law.
What is the shelf life of my skincare products?
Typically, unopened products have a shelf life of 36 months. Once opened, please refer to the Period After Opening (PAO) symbol on the packaging.
Can I use multiple La Prairie collections together?
Yes, our formulations are designed to be complementary. However, for targeted results, we recommend following a cohesive ritual from a single collection.
Are your products safe to use during pregnancy?
While our products are formulated to the highest safety standards, we recommend consulting with your physician regarding specific ingredients during pregnancy.
How can I verify the authenticity of my purchase?
To ensure authenticity, only purchase La Prairie products from our official website or authorized luxury retailers.